Comments on: Installing BlackBerry Desktop on Vista

by: AutoCAD Vbscript

Sun, 16 Nov 2008 21:27:15 +0000

For Roberto,

The reason your vbscript.dll is in the AutoCAD folders is because that is where it gets installed by AutoCAD when you install it. I think you will probably want to find one that can install in the default location out on the web and then register that one. Who knows how old that vbscript.dll is that AutoCAD installed.

by: Elise

Tue, 23 Sep 2008 08:09:58 +0000

I recently bought a new computer with Vista and downloaded the software with Service pack 2 for my Blackberry 8310 (ATT). After downloading it and setting it up I went to synchronize with Outlook 2007, however although the dektop manager said it was synchronizing, nothing new showed up on my Blackberry (none of my new calendar entries). I read on the Blackberry Forum that Service pack 1 is the correct one for Vista, so I uninstalled the Service pack 2 version, and installed the software with Service pack 1. However, it is the same situation, the desktop mananger says it is synchronizing, but none of my new calendar entries get transfered. I followed your instructions above about registering "vbscript.dll", and while I got it regiatered it also made no difference, my data still isn’t transfering onto my Blackberry. Can you provide any help?

by: bob

Thu, 03 Apr 2008 13:51:45 +0000

Hi Oliver,
I seem to have found a way: just create a new drive and name it Y - Desktop 4.3 (have changed to newer version in case it’s more vista-able) installs fine and works, but doesn’t seem to utilize the drive y at all…
Anyway, thanks for looking at the thing!

by: Oliver Sturm

Thu, 03 Apr 2008 13:41:22 +0000

Hi Bob,

That sounds like a very weird problem you’re seeing. I’m wondering if there’s something funny going on on your machine - combination of factors: weird problem, can’t find a single useful thing in Google for "1337 invalid drive", and of course the error code itself (http://en.wikipedia.org/wiki/Leet).

by: bob

Thu, 03 Apr 2008 12:23:41 +0000

Hi, I ran into another problemk with BlackBerry Desktop 4.2 when trying to install under Windows Vista Business:
Error 1337 flashes and minds Invalid drive Y: (which I didn’t set up).
I fail to figure out how to get to the setting for addressing a new filing location - could anybody help?

by: Chad

Tue, 25 Mar 2008 22:15:58 +0000

FINALLY! It’s Alive! It’s Alive!

by: Oliver Sturm

Fri, 14 Mar 2008 17:31:39 +0000

Hi Roberto - no, I wasn’t having any problems with flashing windows. Can’t help with that, sorry.

I’m wondering about the weird location of your vbscript.dll - I don’t know how it got there, but I guess it’s possible that this is not the right file somehow, or that the installation process doesn’t find it. Normally it’s going to be in c:\windows\system32… if you don’t have such a file there, you might want to try copying the one you have to that location and rerunning the registration, perhaps it helps. But if it doesn’t, you should still try to find out whether you’re using the wrong file. I’m sure there are enough alternate ones around on other computers or on the internet…

These are all not the best recommendations, I guess. Sorry about that - I don’t work for RIM, so you should complain to these people. I recently installed the newest software version, and while it went without any issues on one of my computers, it showed exactly the same problem on another. Apparently it still hasn’t been fixed - my workaround worked just like it always did though.

by: Roberto

Fri, 14 Mar 2008 17:27:01 +0000

Hi, Oliver

I read your solution, but I do not know why in my case not work, I sorry for my bad english, IÂ´m Portuguese.
I cannot get it to run! The window flashes up very fast.
Did you have this problem too?
my vbscript.dll is on c:\users\roliveira\documents\Autocad 2008\Program Files\Root\Redist
when i run regsvr32 vbscript.dll the message is ok.
When I run blackberry desktop 4.3 it’s the same problem.
can you help me?

thank you.

by: Andrew HK

Fri, 08 Feb 2008 08:29:05 +0000

the vbscript routine did not work for me and my version vista. what else can i do?

by: Lou

Wed, 21 Nov 2007 20:31:45 +0000

This plus upgrading to the latest desktop manager worked for me. Much thanks for solving this!!!

by: jerry

Fri, 02 Nov 2007 00:46:59 +0000

Thanks,

That worked for me. Hard to believe that Vista would not have it registered. You saved me a ton of work. Thanks

Jerry

by: Adrian Hum

Fri, 02 Nov 2007 00:24:26 +0000

Thank you, it seems to have addressed several support questions that I have been fielding. The concept of Microsoft protecting us from ourselves is really biteing us left right and center. And in a lot of cases, I don’t really want users to be making some of the changes described here. The latest version 4.2.2 SP2 seems to have addressed some of the problems, but what I can’t understand is why this installshield installation seems to be running like a dog, while other installshield applications don’t seem to be having a problem.

In the end, I was asked by someone to repackage the installation so that they could do a silent install on a bunch of work SOE machines… It works a treat, and there are is no annoying slowness, dialog boxes to confirm etc.

Now if I can only convince my copy of Kaspersky that installing blackberry desktop is not a Trojan.Generic trying to install itself onto Vista.

Adrian Hum

by: Steven Lubman

Mon, 29 Oct 2007 20:12:54 +0000

Thanks for the tip! I was banging my head against the wall with this one.

Steve Lubman

by: Oliver Sturm

Sat, 27 Oct 2007 15:41:37 +0000

Hi Jo,

I had a quick look around and I found that this is a permission problem. You are probably not running the command as an administrator. Try right-clicking the icon for the "Command Prompt" and selecting "Run as Administrator" from the context menu. When you start the regsvr32 command from that prompt, it should work.

by: jo

Fri, 26 Oct 2007 19:11:26 +0000

Hi Oliver, I followed all your steps above however, when I entered regsvr32 vbscript.dll I got the following error message "The module vbscript.dll was loaded but the call to DLLregisterServer failed with error code 0×80004005. Any clue on the next step?

by: Basil

Fri, 05 Oct 2007 01:33:55 +0000

Thank you, this definitely help me install Blackberry Desktop 4.2.2 on Vista Business Edition

by: Sada

Wed, 12 Sep 2007 20:27:15 +0000

many thanks friend. this was of utmost help

by: Mike Pierotti

Sun, 19 Aug 2007 03:45:03 +0000

I actually had to go to the SYSWOW64 directory on 64b Vista and run regsvr32 on vbscript.dll to get the darned software installed Grrrrrrrrrrr. But thanks, at least this article helped put me on the right path.

by: Mark

Sat, 11 Aug 2007 22:05:19 +0000

Hi Oliver,
After much searching I discovered your fix - nice one! However, now that the Blackberry desktop has been installed on Vista Home Premium, I cannot get it to run! The window flashes up very briefly.
Did you have this problem too?

regards,
Mark Shupac

by: John Trainor

Thu, 09 Aug 2007 16:01:34 +0000

You are the man. Thank you so much. This made my life so much better.

by: phil

Sun, 29 Jul 2007 18:54:19 +0000

I tried it said vbscript.dll was registered……nothing. I ran a search for vbscript.dll, again nothing. HELP

by: rick

Sat, 19 May 2007 17:46:17 +0000

Thanks for the advice..Saved me a bunch of time..

by: Chad C

Thu, 17 May 2007 05:57:52 +0000

I need help, i have windows vista and i tried everything and i keep getting that internal error 2738 and i went to command prompt run as admins. and type what you all said but its not working, is it because i have version 4.1.1 that came with my blackberry? it awont work i need serious help pleaseee

by: deacon jones

Mon, 14 May 2007 20:17:59 +0000

Dude,

Totally thanks. You just saved me tons of time trying to figure this out. You are the MAN.

Deacon Jones

by: Kat

Fri, 27 Apr 2007 19:32:52 +0000

Thank you for a useful information.

by: Chris

Wed, 18 Apr 2007 16:31:48 +0000

I had the same problem with installing the software on Vista Ultimate… very very slow… but it always seemed to work. The reason why you don’t have the drive showing up on your computer for your SD slot anymore, I think, is because you have to set (on the BlackBerry itself) "Mass Storage Mode" on. I think the BlackBerry will prompt for you to do so when you plug it into your computer with a card in the slot.

by: Jeremy Edmiston

Tue, 17 Apr 2007 16:39:13 +0000

Hey thanks - I dont have nor would EVER buy a BB - but this solved another issue I was having installing some enterprise software on Vista - THANKS!

~Jeremy
(HTC 8125 WindowsMobile 6…)

by: Nicolas Grilly

Thu, 05 Apr 2007 14:24:59 +0000

Thanks for you help Olivier!

by: Oliver Sturm

Sat, 10 Mar 2007 11:05:45 +0000

Ah ****, I shouldn’t have said anything

by: Daniel Moth

Sat, 10 Mar 2007 10:48:16 +0000

You bought a what?! Let me delete you from my contact list!